Rus Industries Government Departments Services and expertise Success factors Integrated ICT-ecosystem Solutions in focus Send request

E-Government in Russia

Best practices and solutions

Rus Industries

Today

We are the main Russian IT service provider for building E-Government infrastructure and major developer of Government IT solutions

National IT Center was created according to Russian President’s order as a company uniting best IT expertise in E-Government and Government IT systems. Our solutions are used to provide public services and automate government business processes all over the country

Government Departments

Services and expertise

Rus Industries services
1.
Government it systems development and integration
2.
Government processes automation and optimization consulting
3.
E-Government legislation consulting
4.
E-Government programs economic impact analysis and forecast
5.
E-Government & Government IT programs funding
Rus Industries expertise
  • E-Government
  • E-Health
  • E-Education
  • E-Democracy
  • Elections automation and monitoring
  • Digital ID solutions
  • E-Transport
  • City monitoring
  • Utilities management automation
Key facts
Frontend solutions

Success factors

From the introduction
of e-government
  • Government processes optimization
  • Citizen life satisfaction growth
  • Country investment raiting growth
  • Cost optimization
  • Doing business raiting growth
  • Human capital growth

Integrated ICT-Ecosystem for the whole country

Key facts
Middleware solutions

Solutions in focus

BACK

Data interchange system

KEY FEATURES
  • Enterprise service bus for all types of government systems
  • Support synchronous and asynchronous communication
  • Guaranteed message delivery
  • Control of service deployment and service versioning
  • Message monitoring and analytics
  • Based on open source solutions
13 200
Government participants
9,7 bln.
Messages per year
950
FINANCIAL ORGANIZATIONS
600
Message data types
ALL
STATE ENTITIES

Frontend solutions

KEY FEATURES
  • Single point of contact for all public services
  • PC, mobile, tablet, self service terminal interfaces
  • Android, iOS, Windows apps
  • E-service constructor for fast and cheap service deployment
  • Integrated service catalogue with rich management features
  • Rich request management and push-notification functional
900
Interactive public services
81 mln.
Public services delivered per year
3,3 mln.
Unique visitors per week

Middleware solutions

KEY FEATURES
  • Single sign-on for all government portals and systems
  • Payment gateway, supporting all types of e-payments
  • E-queue for visit appointment
  • Unified customer e-cabinet
  • Government official notification system
  • Open API
250
PORTALS AND SYSTEMS
IN SSO
40 mln.
Verified users
15 min.
WAITING TIME AT GOVERNMENT FRONT OFFICES
ALL
service results in customer E-cabinet
120 mln.
DOCUMENTS THROUGH GOVERNMENT OFFICIAL NOTIFICATION SYSTEM

60 million official notifications are received using government official notification system instead of paper letters

Backend solutions

KEY FEATURES
  • Business process management system capable of customizing government processes
  • Integration with document workflow and frontend solutions
  • Integrated with government service bus and middleware solutions
  • Task prioritization and monitoring
  • E-signature decision verification
85 regions
Equiped with backend solutions
1000
Multifunctional front offices are integrated into e-government ecosystem
70 ths.
Automated frontend workplaces

E-Democracy

KEY FEATURES
  • Russian e-Petitions Initiative: the portal enables citizens to make suggestions mandatory to be considered by authorities
  • Public monitoring of quality of public services
  • On-line monitoring of penalties and fines

Elections automation

KEY FEATURES
  • Vote counting automatization
  • Candidate information management
  • Media coverage management
  • Campaign financial monitoring
  • Voting process monitori
  • Top information security level
85
Regional comissions
91 400
Precints
180 ths.
Videocameras
@
Online internet translation

E-Health

KEY FEATURES
  • E-Registry
  • E-medical card
  • Medical data storage
  • Distant medical consulting; Telemedicine
  • E-document workflow
  • Integrated with e-government infrastructure
2000
Hospitals connected
18 ths.
Doctors working on daily basis
18 mln.
Patients registered for last year

E-Transport

KEY FEATURES
  • Ticket payment solutions
  • Route planning and scheduling
  • Comprehensive diagnostics
  • Fuel consumption optimization
  • Passenger applications and information system
  • Monitoring, reporting and analytics
30 ths.
Overland public transport vehicles are monitored online
12 mln.
Citizens use transport applications on daily basis

Education

KEY FEATURES
  • School and University online applications
  • E-diary
  • Online courses platform
  • Interactive e-books
  • School and university business process automation
  • Monitoring, reporting and analytics
5 ths.
Schools connected to the system
1,2 mln.
Citizens applied to school or university online

City monitoring

KEY FEATURES
  • Multi-level city view
  • Decision making support
  • Situation modeling and forecast
  • Object control and monitoring
  • Cross-department teamwork
  • City property management

Data sources

  • Videocameras
  • Microphones
  • Sensors and meters

Control centers

  • Data collection and consolidation
  • Data analysis and forecast
  • Real time decision making

Cross-department interaction

  • Secured access to government information systems
  • Guaranteed message delivery

Utilities management

KEY FEATURES
  • Residential buildings control
  • Consumption control
  • Billing
  • Tariffing
  • Citizen satisfaction monitoring
  • E-Government infrastructure integration

Citizen benefits

  • Ability to pay for utilities online
  • Ability to rate service quality
  • All information about utilities online

Utilities providers benefits

  • Residential object management
  • Consumption control
  • Quality monitoring
  • Automated reporting

Government authorities benefits

  • Tariff control
  • Citizen satisfaction control
  • Citizen benefits management

E-Passport

KEY FEATURES
  • Personal data aggregation
  • Data encryption
  • E-signature
  • Bank card application
  • Biometric data storage
  • Multi-level counterfeit protection

Benefits for citizen

  • Single key for all e-public services
  • E-passport and bank card in one ID-card
  • Ability to sign documents with e-signature

Benefits for business

  • Access automation in airports, railway stations and other public infrastructure
  • Ability to develop remote business features

Benefits for government

  • Decrease citizen identity fraud
  • Citizen relocation control
  • Helps to detect counterfeit or manipulated documents
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